Listing policies

Your listing or product page should follow these guidelines.

If you’re not using pictures or text from the Boleum Marketplace product catalog, you should use your own when creating a listing. If you’re using someone else’s photos and text, make sure you have permission from the rights owner or creator.

Allowed

  • Images and text you created yourself
  • All Boleum Marketplace product catalog images and text

Restricted

You should be sure you have permission from the rights owner or creator before you use the following:

  • Images or text copied from websites or internet searches
  • Stock photos and text
  • Information from product packaging
    • It’s usually OK to use information such as measurements, weight, or other item specifications that are necessary to describe the item that you simply can’t say any other way. However, you should avoid using any other text from product packaging.
  • Scans or text copied from catalogs or advertisements

All listings on Boleum Marketplace must offer either a physical item or a service for sale. To help avoid confusion for buyers, want ads, place holders, or offers to trade can’t be listed on our site. A listing must offer either a physical item, which includes digitally delivered goods, or a service for sale. Want ads, place holders, or offers to trade are not allowed.

Activity that doesn’t follow Boleum Marketplace policy could result in a range of actions including for example: administratively ending or canceling listings, hiding or demoting all listings from search results, lowering seller rating, buying or selling restrictions, and account suspension. All fees paid or payable in relation to listings or accounts on which we take any action will not be refunded or otherwise credited to your account.

  • Policy information details:
    • Manipulating search results to gain unfair visibility of a listing is not allowed
    • Using keywords that are not directly related to the item for sale is not allowed. All the words in the listing need to be accurate and refer only to the item for sale
    • If the item is an accessory for or compatible with another item, “fits”, “for” or “compatible with” should be stated before the name of the compatible item. However, “fits”, “for” or “compatible with” is not allowed before the brand names of jewelry, clothing and accessories, or universally compatible items
    • Listings that make comparisons with other products are not allowed
    • Listings that promote other listings are not allowed
    • Listings can’t include keywords with question marks, as this can be misleading for buyers. If any item details are unclear or unknown, they should be left out of the listing
    • Offering a choice of different products in a single listing is not allowed. This includes:
      • Selling different brands or models in the same listing (for example, Slurry pump and Dredge slurry pump)
      • Selling different items with different conditions in the same listing (for example, “new” and “used” items)
    • List identical items in one multi-quantity fixed price listing
    • List items with variations such as size and weight in one fixed price listing with variations
    • Significant differences between items in a listing should be highlighted in the listing title, pictures, price, condition, and item specifics, so that buyers can easily tell them apart
    • Clear and accurate information about where the item is located, including the postal code, city and country where the item will ship from, must be included in listings
    • Item location information must be consistent across all areas of the listing including title, description and item specifics
    • A tracking number sent to buyer after an item has sold must match the shipping location provided in the listing
    • Items with high transaction value that include a warranty or service contract must contain additional details in their listing description. You need to include one of the following:
      • The full text of the written warranty or service contract
      • A statement explaining how to get a free copy of the written warranty or service contract upon written request
  • You can’t use JavaScript that:​
    • Calls remote scripts and pages automatically
    • Changes registry entries or otherwise writes to another person’s computer hard drive
    • Creates automatic pop-ups except for links that open in a new window when clicked on
    • Is used to drop or read a cookie on any Boleum Marketplace page
    • Loads any binary program on another person’s computer automatically
    • Launches a song or video when a listing is opened
    • Overwrites any area in the listing outside of the item description area
    • Manipulates areas outside the listing description, including changing fonts, colors and backgrounds in areas such as Boleum Marketplace headers and footers
    • Posts to scripts on Boleum Marketplace automatically
    • Redirects the user from Boleum Marketplace to another web page, such as using the “replace” script
  • Links to freight shipping services are only allowed from companies on this list
    • FedEx Freight
    • FreightCenter
    • UPS Freight
    • uShip
  • linking policy:
    • We don’t allow store names to be a web address or include (for example) ‘.com’, ‘.net’, ‘.org’ or ‘.edu’
    • Videos can’t violate any Boleum Marketplace policy, such as adult content or offers to buy or sell outside of Boleum Marketplace, and must be specific to the listing, such as a product review, demonstration or installation video
    • Credits for third-party providers are not allowed to link off-Boleum Marketplace or contain external web addresses or contact information, and must follow these guidelines:
      • They may contain up to 10 words of text (HTML font size 3) and a logo no larger than 88 x 33 pixels
      • The credit or acknowledgement can’t contain promotional material and should only identify the specific service provided for the listing
      • They can’t flash, move, or be animated
    • Links in a description are only allowed for the following:
      • Other Boleum Marketplace pages (Boleum Marketplace Messages, other Boleum Marketplace items, Marketplace pages)
      • Product videos
      • Freight shipping services approved by Boleum Marketplace
      • Legally required information
      • Credit for third-party providers
    Videos must be embedded within item descriptions and are only allowed from sites on this list
    • YouTube
    • Vimeo
    • DailyMotion
  • Third-party endorsements policy

    Boleum Marketplace doesn’t allow third parties to provide logos or statements that claim to vouch for a member’s trustworthiness. You can include information in your listing about your Boleum Marketplace reputation, such as your feedback ratings.

    However, you can’t make statements about your reputation as a seller in a way that buyers can’t verify. You also can’t include endorsements from other people or companies that talk about your trustworthiness as a seller, because buyers can’t verify those types of claims.

    Make sure your listings and products follows these guidelines. If they don’t, they may be removed, and you may be subject to a range of other actions, including limits of your buying and selling privileges and suspension of your account.

    Allowed

    • Statements that guarantee the transaction or item, but don’t guarantee the seller. Examples include:
      • “Satisfaction guaranteed or your money back.”
      • “Protected transaction guaranteed for high cash transactions.”
    • Statements about seller confidence because a buyer can easily verify this claim. Examples include:
      • “Buy with confidence! I have over 1,000 positive feedback ratings.”
       

      Not allowed

      • Third-party statements, seals, or logos that vouch for the trustworthiness of a seller, such as:
        • “This Boleum Marketplace seller is extremely reliable and reputable.”
        • “Buy with confidence from a trusted seller.”
        • “Reliable seller”
      • Statements, seals, or logos that manipulate Boleum Marketplace’s feedback system because buyers can’t verify these claims. For example, “100% positive feedback in oil & gas equipment’s.”
    • Identical RFQ-style listings are allowed if they:
      • Have the same start price
      • Have the same reserve price
      • Have the same title and description
    • Multiple fixed price listing
  • Duplicate listings:

    • We don’t allow more than one fixed price listing of an identical item at the same time from the same seller. This includes:
      • Listing an identical item in different categories or listing an identical item using different usernames
      • Listings that aren’t significantly different, such as adding an inconsequential bonus item with the same identical item in two listings
  • Presale listing:

    • Presale listings must guarantee that the item will be shipped within 30 days of purchase
    • The date the item will be available to ship must be clearly stated in the listing
    • Listings must clearly indicate in the title and description that the item is being offered for presale
    • Handling time details should include the time the seller will wait to acquire the item, in addition to the time it will take to ship to the buyer

Still have more question? Contact us